As of 6th Feb 2020 we have received 3435 customer feedbacks via the Good Garage scheme.
We are the current regional winner for feedback and can often be found in the top 5 feedback of the week!
Here are some more examples from our ‘Top 5 Feedback of the Week’ awards:
“My wife traveled to Bangor to pick up our daughter for Christmas from university. The ignition bareel failed, the RAC were called and the vehicle was recovered to Arwyns Garage. A courtesy car was provided for my wife and daughter to continue home. With the Christmas and New Year holidays, obtaining a replacement barrel was difficult and it took nearly 4 weeks to obtain a replacement. During this time we were given the use of the courtesy car free of charge and we were kept up to date with progress. A first class service by all the staff.”
“I would recommend Arwyn’s Garage to others because I have every confidence that my car is safe and roadworthy having been serviced and MOT’s by them. Arwyn will always contact me if any work needs to be done and how much it will cost before carrying out the work. He always provides a courtesy car for our use whilst our care is in the garage. On a couple of occasions Arwyn has come up our home when we have had problems with our vehicles. He has done this for us free of charge. Arwyn really looks after his customers.”
“Garej Arwyn’s Garage is professional in every sense. Visible leadership backed by an efficient team and a pleasing front of house manor. My car is well looked after with a keen eye on future needs, and good advice. As a single female customer I feel secure with the overall service provided, and this promotes a feeling of loyalty on my part. I’m extremely satisified.”
“What a service. This garage have really set the benchmark for quality, value and service. Excellent facilities, perfect customer service and absolutely happy to use again. Thanks Arwyn and team.”
“Very pleased with the service Arwyn provides. Called in speck with the problem on a Sunday and was able to leave the car and have courtesy car. The garage seems well ran and efficient and Arwyn is straight forward about the problem and how to deal with it. They give feedback on the work done and make sure you are aware of any recommendations.”
“I have been using this garage for at least 12 years, servicing various cars. Their tyres service is also excellent. Arwyn is very helpful. He worked all weekend on my daughter’s Audi when she had trouble with the fuel injectors driving up to North Wales from Cardiff so she could get back to work on Monday.”
“Active proprietor involvement always ensures exceptional service with 100% attention to customer communication and satisfaction is provided by himself and all other personnel with attention to detail being paramount. The same opinion and sentiment is also noted in my conversations with others.”
“I used this garage as recommended by the RAC and I have to say they are the best I have used. Always used dealerships before but no more. I will be using Arwyn’s from now on. They are very helpful and professional. They even gave me a loan car that was free and absolutely spotless; I can’t thank them enough.”